Support

Need help with your DriveWise Zim account, Premium payment (Paynow), or study content? Contact us and we will respond as soon as we can.

Email support@vidready.app

Last updated: 21 July 2026

Email us

Write to support@vidready.app with your account email and a short description of the issue. For payment problems, include the Paynow reference if you have one.

What we can help with

Account access and password reset, Premium activation after a successful Paynow payment, billing questions, content corrections, and privacy / data deletion requests.

Before you write

Check that you are signed in with the same email used for payment. Update the app from the Play Store if you are on an older version. Review the Privacy Policy and Terms of Use linked from this site.

Operator

Earlnett Investments (DriveWise Zim) operates DriveWise Zim as an independent educational study aid.